Submission statement:
Software services exports have actually risen from 3.3% to 5.2% of GDP since before the pandemic, while business services have more than doubled to 3.3%. The composition is changing too, away from routine back-office work toward engineering, analytics, R&D and risk management. India’s digitally delivered services exports have grown 45% since 2022 versus 32% globally, implying continued market-share gains. AI may end up changing what gets outsourced much faster than it reduces the overall demand for outsourcing.
Essentially the service sector is climbing up the value chain.
Legitimate-Curve-208 on
!ping IND
quickblur on
I believe it. The consulting company I work for has really accelerated both AI adoption and outsourcing to India over the past year.
I honestly think it’s 50/50 if I still have a job next year…
3 Comments
Submission statement:
Software services exports have actually risen from 3.3% to 5.2% of GDP since before the pandemic, while business services have more than doubled to 3.3%. The composition is changing too, away from routine back-office work toward engineering, analytics, R&D and risk management. India’s digitally delivered services exports have grown 45% since 2022 versus 32% globally, implying continued market-share gains. AI may end up changing what gets outsourced much faster than it reduces the overall demand for outsourcing.
Essentially the service sector is climbing up the value chain.
!ping IND
I believe it. The consulting company I work for has really accelerated both AI adoption and outsourcing to India over the past year.
I honestly think it’s 50/50 if I still have a job next year…