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    Postal Service can’t be sued for intentionally not delivering mail, Supreme Court rules in 5-4 split


    Postal Service can’t be sued for intentionally not delivering mail, Supreme Court rules in 5-4 split

    Posted by Septimus_Decimus

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    5 Comments

    1. chrismireya on

      A few years ago, I sent a package to a family member. It contained some expensive items; so, I sent the item via USPS Priority Mail and added insurance based upon the value of the items.

      A week later, the package didn’t arrive at its destination. This was despite the fact that the USPS tracking indicated that it has been delivered. Since the destination has security cameras and a large mail box, I waited a few more days. Eventually, I called the USPS to file a claim.

      To my surprise, the various USPS customer service reps and managers said that they were not liable for the missing package. Moreover, they claimed that they were not required to compensate me for the loss despite the fact that I purchased additional insurance for the package.

      Their excuse? They claimed that the package may have been delivered because the USPS postal worker indicated that it was. When I pointed out that there were security cameras on the premises (that show the porch, garage and mail box), the USPS response was, “*Well, they may have placed it somewhere else on the property. Therefore, the claim is denied.*”

      My family member spoke with their regular postal carrier. He was not working on the date of delivery. He said that the local USPS office hires contractors to deliver packages when needed. Moreover, the only way that the USPS can be held accountable for lost packages is if you buy a “signature confirmation” in addition to insurance (for which you need to keep receipts).

      So, it is no wonder that the USPS gets away with this. As an organization, the US Postal Service is inefficient and rarely held accountable for mistakes.

    2. LootTootScoot on

      So who do they sue? The specific mailman for not delivering the mail? I’m not sure how they would even know who to sue. I don’t get this one

    4. L2hodescholar on

      Am I missing something? Why the hell would anyone pay to use it at all? They basically said they can steal your money and do nothing without any consequence whatsoever. Also what an absolute middle finger to the postal service because it made them into a farce and undermine what one of the last remaining institutions with some public trust.

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