SS: How AI is changing jobs in the Philippines' outsourcing industry
Beginning in the early 2000s, the country was promoted as an English-speaking alternative to India for what's called business process outsourcing (BPO).
Successive governments offered tax incentives, invested in infrastructure and encouraged multinational companies to set up large operations.
Global groups like Accenture, Concentrix and Teleperformance built sprawling campuses, employing hundreds of thousands of Filipinos.
Today, the outsourcing industry employs roughly 1.9 million people, and generates $40bn (£30.1bn) in revenues every year, accounting for about 10% of the Philippines' economy.
But experts say the industry is disproportionately vulnerable to the impact of AI.
Posted by NerubianAssassin
4 Comments
If anything this is a bonus from AI advancements.
only a dumb luddite would be scared of losing their job!!!!!!!
The real ironic part is, I still remember when I was very young, people were yearn for automation would finally free people from working.
And now, we get people yearn for work, even the lowest paid work to avoid automation.
Commodity work is bound to be automated away. It’s how the world works.