‘The Many Failures and Unusual Actions of FAA Personnel After American Airlines Flight 11 Was Apparently Hijacked’–part 2 of a major new article about the 9/11 attacks

Submission statement: The article analyses in detail the numerous anomalies in the air traffic control response to the apparent hijacking of Flight 11 on September 11, 2001. Among other things, it examines the failure of the controller handling Flight 11 to alert his supervisor when he repeatedly received no answer to his attempted communications with Flight 11’s pilots; the failure of personnel at the FAA’s Boston Center to alert their chain of command after the plane’s transponder signal was lost and the situation constituted an “aircraft emergency”; the failure of FAA headquarters to follow protocol and contact the military after it was notified of the suspected hijacking; and the unorthodox actions of one particular supervisor at the Boston Center, which included contacting–or instructing others to contact–facilities that weren’t meant to be notified when there was a hijacking, thereby violating protocol and potentially causing confusion that could have impaired the response to the crisis.